SM
Senate M

1 reviews | Active since Feb 2014

28 Dec 2020, 03:51

10 HARD CREDIT ENQUIRIES ON ITC

Ashely Martins said he will help and remove them. Instead he doesn't respond to my emails. So every time you make a call or they call you regarding your personal loan account. You get a HARD CREDIT ENQUIRY on your credit profile on COMPUSCAN. "Hard inquiries are ones made with your permission for specific transactions. When you apply for credit—be it a credit card, mortgage or car loan—the potential lender will generally pull your credit before deciding whether to approve your loan application and what the terms might be." BUT I ONLY MADE ONLY ONE LOAN APPLICATION WITH CAPITEC SOMEHOW I HAVE A STRING OF APPLICATIONS SHOWING ON MY PROFILE.

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Replies (2)
Capitec Bank
Capitec Bank's reply28 Dec 2020, 10:48
Official
Good day Senate

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards
Capitec Bank
Capitec Bank
Capitec Bank's reply13 Jan 2021, 11:02
Official
Good day

As discussed telephonically, I trust that your issue is now resolved.

Kind regards
Complaint Management
Capitec Bank