1 Gigabyte bundle not recieved

<p>I purchased a 1gig data bundle from the Capitec app wich cost R149 on the 01-02-2017 and never recieved it, i then went in the bank to enquire about it they said i have to wait 48hrs.</p> <p> </p> <p>After 3 days i still didnt recieve it and went back to Capitec bank and the consultant called there 3rd party who is handling the app etc. i waited 2 weeks and still nothing, went back to Capitec bank and all i get is refrence numbers and no data, i called Vodacom the network i am with and they recieved no funds for the data bundle up till today 24-02-2017.</p> <p> </p> <p>How can you trust a bank like this? and its not my first time expierencing issues with Capitec.</p>