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Hi M Mbalenhle I reported a ***** on my account on the 14th of March the person who had an idea about this **** is the Person I know she then told me that her account was froze at Fnb i opened a case at police station as well n send affidavit to Capitec ***** Department on April they send an email said they were unable to recover the funds m still talking to this lady she received an email from her bank that says they will reversed the money to the originating account i then call Capitec ***** again to ask if it possible for them to recover these funds they said no they cant only Police who can deal with that their service is so poor how can u fail to recover funds while the lady send me an email from her bank that they will reverse Funds I even told the person who was assisting me about that information but still they cant help how can Capitec bank failed us like this POOR SERVICE