Cape Town Transport Services
Unclaimed Business
|1|2 Reviews (last 12 months)|This business does not respond to reviews
Cape Town Transport Services
Unclaimed Business
|1
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Oct '25 - Sep '26
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceGH
Gordon H
1 reviews | Active since May 2026
15 May 2026, 10:30
Disregard for customer service/retention
We had been using this company for 2 years with no hiccups,. In April we requested a shuttle from Stellenbosch to the Airport as per normal. On that particular day the driver did nott arrive. This was little to no communication from Cape Town Transport and when we eventually got hold of them, (Nicole) were advised that they had driver issues. We had to make alternate arrangements so as to not miss the flight. We respectfully asked for a refund. After several emails and call we are still waiting for a refund. The owner Nizaam Winkworth does not bother to return emails or even acknowledge receipt thereof. Very disappointing after being a loyal client of over 2 years. Will not recommened this service at all. Uber are more reliable and cheaper.
Helpful (0)
|Replies (0)GH
Gordon H
1 reviews | Active since May 2026
15 May 2026, 10:30
Disregard for customer service/retention
We had been using this company for 2 years with no hiccups,. In April we requested a shuttle from Stellenbosch to the Airport as per normal. On that particular day the driver did nott arrive. This was little to no communication from Cape Town Transport and when we eventually got hold of them, (Nicole) were advised that they had driver issues. We had to make alternate arrangements so as to not miss the flight. We respectfully asked for a refund. After several emails and call we are still waiting for a refund. The owner Nizaam Winkworth does not bother to return emails or even acknowledge receipt thereof. Very disappointing after being a loyal client of over 2 years. Will not recommened this service at all. Uber are more reliable and cheaper.
0
Replies (0)JK
Jeandri K
1 reviews | Active since Aug 2019
21 Oct 2025, 18:46
Avoid this company at all costs.
We booked and paid for a 22-seater bus, but they sent a smaller vehicle, leaving our international clients delayed and frustrated. No one in the office answered calls or messages, and we have still not received a single apology or response. To make matters worse, even though the company confirmed the driver’s meals were included in the rate, our clients still kindly offered to buy him food. When he refused seafood, they went out of their way to get him something else, and he later posted a vulgar WhatsApp status with a photo of one of our clients, using highly offensive language and another one saying he’d rather give the food to his dog. We emailed the company requesting an urgent response, but they’ve completely ignored us. No apology, no accountability. Unreliable, unprofessional, and utterly disrespectful. Stay far away.
Helpful (0)
|Replies (0)JK
Jeandri K
1 reviews | Active since Aug 2019
21 Oct 2025, 18:46
Avoid this company at all costs.
We booked and paid for a 22-seater bus, but they sent a smaller vehicle, leaving our international clients delayed and frustrated. No one in the office answered calls or messages, and we have still not received a single apology or response. To make matters worse, even though the company confirmed the driver’s meals were included in the rate, our clients still kindly offered to buy him food. When he refused seafood, they went out of their way to get him something else, and he later posted a vulgar WhatsApp status with a photo of one of our clients, using highly offensive language and another one saying he’d rather give the food to his dog. We emailed the company requesting an urgent response, but they’ve completely ignored us. No apology, no accountability. Unreliable, unprofessional, and utterly disrespectful. Stay far away.
0
Replies (0)