LV
Leon V
1 reviews | Active since Jul 2020
09 Jul 2020, 00:49
unhappy client
very rude and arrogant staff, i complained on facebook about the poor service i recieved, my comments was immediately removed, then i got a call from the owner who shouted at me over the phone and told me that cape connect is FIRING ME, they cancelled my contract, surely this is not a way to treat an unhappy client
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Replies (2)
Cape Connect Internet's replyOfficial
09 Jul 2020, 07:24You repeatedly contravened our terms of service and are no longer a client.
https://www.cape-connect.com/terms.html
https://www.cape-connect.com/terms.html
Cape Connect Internet's reply09 Jul 2020, 07:24
Official
You repeatedly contravened our terms of service and are no longer a client.
https://www.cape-connect.com/terms.html
https://www.cape-connect.com/terms.html
LV
Leon V's updateReviewer Update
10 Jul 2020, 10:43I have sent 3 emails already to ask you to advise me on what legal basis you are canceling my contract? i have yet to have a response, your arrogance when dealing with customers is scary. the owner Eben phoned me and screamed at me over the phone and told me he is firing me? who do you think you are? how can you fire clients for complaining about bad service? please respond to my last 3 mails, the public needs to know what poor service you are giving
LV
Leon V's update10 Jul 2020, 10:43
Reviewer Update
I have sent 3 emails already to ask you to advise me on what legal basis you are canceling my contract? i have yet to have a response, your arrogance when dealing with customers is scary. the owner Eben phoned me and screamed at me over the phone and told me he is firing me? who do you think you are? how can you fire clients for complaining about bad service? please respond to my last 3 mails, the public needs to know what poor service you are giving