Most rude, uninformed, miserable human-beings on their sales staff.

Worst Sale staff that I have spoken to in my life. I tried to find out more in regards to their products and upon looking at their pricing structure I found it weird that a 2mb line costs R255, a 8mb line costs R850 but a 10mb line costs R1660. In normal industry the more speed that you want the less you start paying for the service, so as expected for the 2mb at R255, the 4mb at R450 it all makes sense, but for some or other reason on the 10mb for 2mb of extra speed they double the pricing.

Now to the actual problem with the staff, I spoke to a lady on sales and asked her about this and she was extremely rude and could not explain why this was the case. All that she could say the entire time is sector this, sector that and that its synchronous. and asked why I dont get the WDSL from them for cheaper. I explained to her that I do gaming in my spare time and that I would like low latency and is also why extra upload speed would become useful, and her reply to me was, they do not want gamers on their network as they are the first to complain when routers gets rebooted.

Where in your life do you give service like this. Its idiotic, don't they care about their people and service? Also in the tech industry it is normal to declare downtime if you want to make changes to your network or do it outside of normal hours where people are awake or using the systems.

I'm in utter shock at how they run their business.