capcut
Unclaimed Business
|1|3 Reviews (last 12 months)|This business does not respond to reviews
capcut
Unclaimed Business
|1
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|3 Reviews
Oct '25 - Sep '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceWN
Wayne N
1 reviews | Active since Feb 2023
6 Mar 2026, 17:26
Capcut is a sam
If I could give 0 stars, I would. CapCut continues attempting to debit my account even after I cancelled the subscription. This is unacceptable and feels extremely deceptive. Customers should not have to fight to stop payments after cancelling a service. If this issue is not resolved, I will be escalating the matter to the relevant ombudsman and consumer protection authorities in South Africa. Companies that cannot follow basic, fair billing practices should not be allowed to take money from South African consumers. Very disappointing experience.
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Wayne N
1 reviews | Active since Feb 2023
6 Mar 2026, 17:26
Capcut is a sam
If I could give 0 stars, I would. CapCut continues attempting to debit my account even after I cancelled the subscription. This is unacceptable and feels extremely deceptive. Customers should not have to fight to stop payments after cancelling a service. If this issue is not resolved, I will be escalating the matter to the relevant ombudsman and consumer protection authorities in South Africa. Companies that cannot follow basic, fair billing practices should not be allowed to take money from South African consumers. Very disappointing experience.
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Monique V
1 reviews | Active since May 2024
20 Oct 2025, 10:26
HORRIBLE SERVICE !!! AVOID
Issue still NOT resolved YET I am receiving emails stating that it is! Additionally Capcut is sendi g me mails indicating that my account doesn't exist with them anymore..but they STILL CONTINUE TO DEBIT DAILY !!! costing me banking fees. ZERO rating will not recommend capcut. Worst customer service!! I encourage everyone to Avoid using capcut cancelling is impossible and costs you !!
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Monique V
1 reviews | Active since May 2024
20 Oct 2025, 10:26
HORRIBLE SERVICE !!! AVOID
Issue still NOT resolved YET I am receiving emails stating that it is! Additionally Capcut is sendi g me mails indicating that my account doesn't exist with them anymore..but they STILL CONTINUE TO DEBIT DAILY !!! costing me banking fees. ZERO rating will not recommend capcut. Worst customer service!! I encourage everyone to Avoid using capcut cancelling is impossible and costs you !!
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Monique V
1 reviews | Active since May 2024
12 Oct 2025, 05:58
Absolutely disgraceful service
If I could give CapCut zero stars, I would. For three months, they’ve been trying to deduct a monthly payment from my account even though I’ve cancelled, emailed multiple times, and followed every single step they instructed. My account doesn’t even exist anymore I can’t log in, retrieve my profile, or access any of my previous videos. Despite clearly telling them I can’t I no longer want the subscription, they keep trying to take money. Each attempt causes me bank charges, and it’s beyond frustrating. This is not only unprofessional but feels desperate and *********. CapCut, stop trying to deduct from accounts that no longer exist and start caring about your customers. I’m extremely disappointed.
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Monique V
1 reviews | Active since May 2024
12 Oct 2025, 05:58
Absolutely disgraceful service
If I could give CapCut zero stars, I would. For three months, they’ve been trying to deduct a monthly payment from my account even though I’ve cancelled, emailed multiple times, and followed every single step they instructed. My account doesn’t even exist anymore I can’t log in, retrieve my profile, or access any of my previous videos. Despite clearly telling them I can’t I no longer want the subscription, they keep trying to take money. Each attempt causes me bank charges, and it’s beyond frustrating. This is not only unprofessional but feels desperate and *********. CapCut, stop trying to deduct from accounts that no longer exist and start caring about your customers. I’m extremely disappointed.
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Replies (0)