DK
Danja K
1 reviews | Active since Feb 2017
01 Mar 2023, 12:22
Poor service and quality
I really am speechless.
The book text was cut off as your software doesn’t show crop lines.
The coffee mug has sublimation shadows so wont order that again. Fast to take money, fast to advertise but I fear your company has grown too big for you to care about customer satisfaction. You requested a photo, yet no feedback was given. Wow, just wow.
I've had over 5 incidents where i was billed for items already paid for, emails "go missing" etc. I am actually too reluctant to order, to be honest.
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Danja K's updateReviewer Update
23 Mar 2023, 08:47Upon receiving the review, Canvas and More offered to re-print the mug (even though they changed my design, the finished product is what I expected) and I am not happy.
The book was re-printed correctly, so I am pleased.
I was however promised a follow up call and voucher which was not forthcoming to date, but I am confident that they will supply this.
The book was re-printed correctly, so I am pleased.
I was however promised a follow up call and voucher which was not forthcoming to date, but I am confident that they will supply this.
DK
Danja K's update23 Mar 2023, 08:47
Reviewer Update
Upon receiving the review, Canvas and More offered to re-print the mug (even though they changed my design, the finished product is what I expected) and I am not happy.
The book was re-printed correctly, so I am pleased.
I was however promised a follow up call and voucher which was not forthcoming to date, but I am confident that they will supply this.
The book was re-printed correctly, so I am pleased.
I was however promised a follow up call and voucher which was not forthcoming to date, but I am confident that they will supply this.