Extremely Disappointed – Poor Quality and Zero Communication

Our experience with Canvas & More has been deeply disappointing.

After waiting an unusually long time for our one of our orders, we received products (magnets) of terrible quality (3 times in a row), completely unlike the images we had provided. When we raised the issue, the communication from their team was non-existent. We had to wait several days for replies, and in many cases, we received no response at all.

Even after follow-ups, including polite requests for guidance on how to ensure better quality for future prints, there was no professional communication or assistance. When reprints finally arrived, they were just as poor — showing that no effort was made to address the original issue or offer any real customer support.

It’s unacceptable for a company in the printing industry to proceed with low-resolution images without informing the client or providing any quality checks before production. This lack of care and accountability is shocking.

We are now requesting a refund, but based on their track record, we’re not optimistic about receiving one.

Canvas & More’s service has been absolutely unacceptable — poor quality, no communication, and zero regard for their clients.