AM
AMBER M
1 reviews | Active since Feb 2013
20 Dec 2025, 13:05
Don't bother
Don’t waste your time — the quality is shocking, items were missing, and one photo was the wrong size. On top of that, their service has been combative and unapologetic. Despite clear evidence, they’ve stalled my refund and acted like they’re doing me a favour. Terrible service, no accountability — I’ve reported them to the Consumer Protection authorities.
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AMBER M's updateReviewer Update
22 Dec 2025, 21:39Canvas & More delivered shocking service and poor‑quality products. My order, supposedly worth R3,500, arrived with missing items, incorrect sizes, and visibly defective canvases. I provided clear photographic evidence, yet their staff were combative, unhelpful, and unapologetic — acting as if they were doing me a favour instead of fixing their mistakes.
Despite repeated emails, they stalled my refund and failed to collect the defective goods as promised. I have now reported them to the Consumer Goods and Services Ombud and the National Consumer Commission for non‑compliance with the Consumer Protection Act.
This company needs urgent customer service training. If they continue treating clients this way, they risk losing business entirely. I strongly advise others: don’t waste your time or money here.
Despite repeated emails, they stalled my refund and failed to collect the defective goods as promised. I have now reported them to the Consumer Goods and Services Ombud and the National Consumer Commission for non‑compliance with the Consumer Protection Act.
This company needs urgent customer service training. If they continue treating clients this way, they risk losing business entirely. I strongly advise others: don’t waste your time or money here.
AM
AMBER M's update22 Dec 2025, 21:39
Reviewer Update
Canvas & More delivered shocking service and poor‑quality products. My order, supposedly worth R3,500, arrived with missing items, incorrect sizes, and visibly defective canvases. I provided clear photographic evidence, yet their staff were combative, unhelpful, and unapologetic — acting as if they were doing me a favour instead of fixing their mistakes.
Despite repeated emails, they stalled my refund and failed to collect the defective goods as promised. I have now reported them to the Consumer Goods and Services Ombud and the National Consumer Commission for non‑compliance with the Consumer Protection Act.
This company needs urgent customer service training. If they continue treating clients this way, they risk losing business entirely. I strongly advise others: don’t waste your time or money here.
Despite repeated emails, they stalled my refund and failed to collect the defective goods as promised. I have now reported them to the Consumer Goods and Services Ombud and the National Consumer Commission for non‑compliance with the Consumer Protection Act.
This company needs urgent customer service training. If they continue treating clients this way, they risk losing business entirely. I strongly advise others: don’t waste your time or money here.