Candywrap

I ordered 2 personalized cover, a month later I still had no feedback so I sent a message to follow up only to find out that they didn't have stock of the one cover and I only found out when I sent a message to follow up, the service is extremely bad I had to wait about two for feedback as they advised they were changing suppliers I waited another two weeks only for them to say they can't provide the cover and said they would send the other one at their own cost and refund the second one when the time finally came they said they didn't mention anything about the free delivery for the cover...they didnt get back to me with any feedback unless it was initiated by myself,I will never use candywrap again