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I am a regular shopper at Canal Walk, but today I am highly disappointed in the service I received at your shopping center...

I went to pay my ticket and scanned my pick n pay slip and paid R8 after discount , I took as I bent down to take a R2 out and my R10 change, being highly pregnant and suffering from scoliosis this took its time.... Took a step back and got up to get my card and it was taken. I sent my husband in and asked for help and they directed us to the people in the golf carts they then directed us to entrance to, ****y and unhelpful insisted we pay R50 for a lost ticket. I am really disgusted and lost faith, facing covid every cent counts and the fact that someone took my ticket and I still had to pay for a new one angers me...