

Canal Walk Shopping Centre
NPS Score
-34
Recommended: Unlikely
Oct '25 - Sep '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2024
Do not park at Spar century city, you car will be clamped for standing in ot properly marked loading zone Jesse Vraagom Attachments 07:56 (6 hours ago) to ***, soc Good morning both. I spoke to Waylen this morning. I had an issue at spar this morning with my car being clamped. I parked outside in a parking not labeled for loading. There are signs there yes however it is not visible as they all 3 are under trees. If the whole parking is meant for trucks then each parking should be marked. Waylen assured my money would be refunded and I want it refunded immediately. Secondly the security that handled this matter was on some power trip that even spars security had to apologize on your security behalf. I am expecting my refund immediately or I will come to your office for cash and that security who I mentioned to Waylen needs a warning for his behavior this morning 6 attachment • Scanned by Gmail Jesse Vraagom 10:31 (3 hours ago) to ***, soc I am still waiting for my refund Kassiem Daniels <***> Attachments 12:11 (2 hours ago) to me, Century Good day Jesse, Thank you for your email. The new parking rules outside Spar were implemented last year, and we allowed a one-month grace period to inform patrons. I've attached photos of the parking signs, which we believe provide sufficient warning. As Century City is private property, we have the authority to designate loading areas as needed, provided we give adequate notice to patrons. We believe there is sufficient signage in place to warn motorists, and as per the attached photos taken today, the signs are clearly visible and are not obscured by trees. I understand your perspective, but ultimately, it is the driver's responsibility to adhere to the parking signs. You may have misunderstood the sign, as it indicates that the whole area is designated for delivery trucks only and that delivery vehicles are allowed to park there for 15 minutes only. Our staff do not actively monitor the specific area and only enforce when they come across transgressors while on patrol. Kind regards, Kassiem Daniels | Safety, Security & Risk Manager Century City Property Owners' Association P | *** E | *** W | centurycity.co.za | intaka.co.za A | Century City House, 1 Park Lane, Grand Central, Century City 3 attachment • Scanned by Gmail Jesse Vraagom 12:57 (1 hour ago) to Kassiem, Century That is not clear at night and no where, I mean no where does it state no parking for Vehicles and you have open marked parking. If that was the case them ALL THE PARKINGS SHOULD BE MARKED!. I want my money back before end of business today or I will be at your office escalating this. As well I will make sure to post this everywhere I can including hellopeter. Refund my money and put up clearly signs and discipline your employees 7 attachment • Scanned by Gmail Jesse Vraagom 13:43 (43 minutes ago) to Kassiem Hi Kassiem, When I arrived it was dark outside and the signs were clearly covered by branches, no clear visability. If it is that no other cars are allowed to park there at all and only loading vehicles then there needs to be a clear sign. " The new parking rules outside Spar were implemented last year, and we allowed a one-month grace period to inform patrons." - You stated that you had sent out a notice last year, however I had only been coming to the spar for the very first time this year and month to date since being here, i personally did not receive any rules regarding the parking lot for spar let alone the company I worked for. Also note that your own security said that this was implemented this year February and not last year as YOU are stating. There is no security to let patrons know not to park in that particular area and nor are there clear visible signs telling you not to park there. Please send me the time stamps of original photos, as clearly these are old and don't even have the tree growth that you can clear see i took when all of this was happening I expect a response ASAP from you and your management. Kassiem Daniels 14:01 (24 minutes ago) to me Jesse, I do not appreciate that you are making me out to be a dishonest. I have attached proof of the timestamp but will not be entertaining you any further. There will be no refund. Jesse Vraagom 14:14 (11 minutes ago) to Kassiem You clearly are dishonest, my images were taken this morning as you can see. I will be at your office to personally come and get my refund and I will personally post this response everywhere and to your higher ups Kassiem Daniels 14:21 (4 minutes ago) to me I am in the office until 15h00 Get Outlook for iOS Kassiem Daniels | Safety, Security & Risk Manager Century City Property Owners' Association P | *** E | *** W | centurycity.co.za | intaka.co.za A | Century City House, 1 Park Lane, Grand Central, Century City From: Jesse Sent: Friday, 28 August 2026 14:14:09
1 reviews | Active since Jan 2024
Do not park at Spar century city, you car will be clamped for standing in ot properly marked loading zone Jesse Vraagom Attachments 07:56 (6 hours ago) to ***, soc Good morning both. I spoke to Waylen this morning. I had an issue at spar this morning with my car being clamped. I parked outside in a parking not labeled for loading. There are signs there yes however it is not visible as they all 3 are under trees. If the whole parking is meant for trucks then each parking should be marked. Waylen assured my money would be refunded and I want it refunded immediately. Secondly the security that handled this matter was on some power trip that even spars security had to apologize on your security behalf. I am expecting my refund immediately or I will come to your office for cash and that security who I mentioned to Waylen needs a warning for his behavior this morning 6 attachment • Scanned by Gmail Jesse Vraagom 10:31 (3 hours ago) to ***, soc I am still waiting for my refund Kassiem Daniels <***> Attachments 12:11 (2 hours ago) to me, Century Good day Jesse, Thank you for your email. The new parking rules outside Spar were implemented last year, and we allowed a one-month grace period to inform patrons. I've attached photos of the parking signs, which we believe provide sufficient warning. As Century City is private property, we have the authority to designate loading areas as needed, provided we give adequate notice to patrons. We believe there is sufficient signage in place to warn motorists, and as per the attached photos taken today, the signs are clearly visible and are not obscured by trees. I understand your perspective, but ultimately, it is the driver's responsibility to adhere to the parking signs. You may have misunderstood the sign, as it indicates that the whole area is designated for delivery trucks only and that delivery vehicles are allowed to park there for 15 minutes only. Our staff do not actively monitor the specific area and only enforce when they come across transgressors while on patrol. Kind regards, Kassiem Daniels | Safety, Security & Risk Manager Century City Property Owners' Association P | *** E | *** W | centurycity.co.za | intaka.co.za A | Century City House, 1 Park Lane, Grand Central, Century City 3 attachment • Scanned by Gmail Jesse Vraagom 12:57 (1 hour ago) to Kassiem, Century That is not clear at night and no where, I mean no where does it state no parking for Vehicles and you have open marked parking. If that was the case them ALL THE PARKINGS SHOULD BE MARKED!. I want my money back before end of business today or I will be at your office escalating this. As well I will make sure to post this everywhere I can including hellopeter. Refund my money and put up clearly signs and discipline your employees 7 attachment • Scanned by Gmail Jesse Vraagom 13:43 (43 minutes ago) to Kassiem Hi Kassiem, When I arrived it was dark outside and the signs were clearly covered by branches, no clear visability. If it is that no other cars are allowed to park there at all and only loading vehicles then there needs to be a clear sign. " The new parking rules outside Spar were implemented last year, and we allowed a one-month grace period to inform patrons." - You stated that you had sent out a notice last year, however I had only been coming to the spar for the very first time this year and month to date since being here, i personally did not receive any rules regarding the parking lot for spar let alone the company I worked for. Also note that your own security said that this was implemented this year February and not last year as YOU are stating. There is no security to let patrons know not to park in that particular area and nor are there clear visible signs telling you not to park there. Please send me the time stamps of original photos, as clearly these are old and don't even have the tree growth that you can clear see i took when all of this was happening I expect a response ASAP from you and your management. Kassiem Daniels 14:01 (24 minutes ago) to me Jesse, I do not appreciate that you are making me out to be a dishonest. I have attached proof of the timestamp but will not be entertaining you any further. There will be no refund. Jesse Vraagom 14:14 (11 minutes ago) to Kassiem You clearly are dishonest, my images were taken this morning as you can see. I will be at your office to personally come and get my refund and I will personally post this response everywhere and to your higher ups Kassiem Daniels 14:21 (4 minutes ago) to me I am in the office until 15h00 Get Outlook for iOS Kassiem Daniels | Safety, Security & Risk Manager Century City Property Owners' Association P | *** E | *** W | centurycity.co.za | intaka.co.za A | Century City House, 1 Park Lane, Grand Central, Century City From: Jesse Sent: Friday, 28 August 2026 14:14:09
1 reviews | Active since Jan 2020
In the refined precincts of Cape Town, Century City Canal Walk distinguishes itself with quiet elegance. A stately variety of stores — spanning haute fashion, artisanal goods, technical excellence, and daily provisions — awaits the discerning visitor. Here, one may become fully equipped for the day ahead with all necessary products, selected with precision. Graceful architecture and tranquil canal views complete a harmonious experience.
1 reviews | Active since Jan 2020
In the refined precincts of Cape Town, Century City Canal Walk distinguishes itself with quiet elegance. A stately variety of stores — spanning haute fashion, artisanal goods, technical excellence, and daily provisions — awaits the discerning visitor. Here, one may become fully equipped for the day ahead with all necessary products, selected with precision. Graceful architecture and tranquil canal views complete a harmonious experience.
1 reviews | Active since Dec 2025
I need Canal walk to fix the thing they put there to turn shoppers network service off. They even have it on the bathrooms. It’s the only mall in South Africa where when you go there your phone basically doesn’t work. Their free WiFi kicks itself off the minute you connect.. do you know a phone is an emergency need, and how unsafe free WiFi at a mall is? A person you meeting at a mall can’t find you cos your phone is off and somehow you discover that late. Really it’s been like that for years and it ****ed me off. Fix this, you have all that mall with all the needs but it’s insufferable spending that much time there with no connection
1 reviews | Active since Dec 2025
I need Canal walk to fix the thing they put there to turn shoppers network service off. They even have it on the bathrooms. It’s the only mall in South Africa where when you go there your phone basically doesn’t work. Their free WiFi kicks itself off the minute you connect.. do you know a phone is an emergency need, and how unsafe free WiFi at a mall is? A person you meeting at a mall can’t find you cos your phone is off and somehow you discover that late. Really it’s been like that for years and it ****ed me off. Fix this, you have all that mall with all the needs but it’s insufferable spending that much time there with no connection
Hellopeter has tracked Canal Walk Shopping Centre across 63 reviews. Canal Walk Shopping Centre hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Canal Walk Shopping Centre? Write a review to help others decide.