Customer Service in Parking Garage

Thursday 24 Sept bought jeans at Stuttafords. Boom malfunctioned on leaving and I was able to drive out without inserting my ticket. Was unfortunately given the wrong jeans and returned the Saturday 26 to exchange. Was in an out of the centre BUT unfortunately grabbed the wrong garage ticket, the old one from the Thursday. When I paid the amount came to R30, which I immediately realised was an error and buzzed the help button. I was told it must have been an old ticket. That is when it dawned on me that it was the ticket from Thursday that I had used.<br> <br> The immediate response of the person on the line, was that it was my own fault and that nothing could be done.<br> There was no attempt to understand or ask what had happened or to sound empathetic at all. Yes, it is a small amount but it was the attitude of \its your fault"that really was not good customer service at all. """