ES
Elana S

1 reviews | Active since Nov 2013

25 Sept 2016, 19:13

Baby change areas a joke

<p> So recently I had to try and change my baby at Canal Walk. First off, the door is right by the table as well as the hand driers. So not only do you keep being knocked into, but the hand driers scares my baby senseless everytime someone uses it. He was screaming at the top of his lungs. Any new mom will be super upset I am sure, seeing the fear in their child's eyes because he feels threatened and confused and any mom will know how difficult it can be to change a baby and keep him calm at the same time.</p> <p> </p> <p>So I wrote a very, very angry mail to centre management. AND YES, I USED VERY VERY BAD LANGUAGE THAT CAN BE CONSTRUED AS ABUSIVE, but again, I was super frustrated and upset.</p> <p> </p> <p>I got a reply telling me of the TWO (WOW) private rooms for the babies. Wow really, in that massive that gets visited by hundreds of people daily, two private rooms? Amazing.</p> <p> </p> <p>So I apologised for my earlier mail and explained that I was upset in the moment. Then I got another mail fron the manager, telling ne how disgusted she was about my tone and use of language and I must refrain from it in further communication and she hopes I can enjoy on of their TWO baby rooms.</p> <p> </p> <p>Ok so my child feels threatened and scared and I am powerless to calm him down and you want to tell me how I should speak? How I should react?And not only that, I have already apologised, why are you still hampering on it? Oh of course, so you don't have to feel bad about having only two little rooms for all the moms that visit there. </p>

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