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neo G

1 reviews | Active since Mar 2023

17 Mar 2023, 21:30

The worst service by Attorneys working on RAF claim.

From the time I started the journey with the Campbell Attorneys The employees keep toying around with me, i had to chase after Tabitha for letter 1, that confirms ive opened a file with them took me 3 month for them to send me confirmation letter.The has been no honestly no proper response and I'm always been **** to in regards to how far my case is. Since last year 2022 with follow up I've been told my case was to be lodge and every month since than I'm told the Matter is lodged, yet im not even sent update letter 2. I never get responses from email nor whatsapp. Unprofessional and untrust worthy make me question how can I even trust such people to be assisting me to handle RAF claims. Tabitha told me my claim was lodge when i called to follow up then told me it was still to be lodged. Charlotte never responded back to email. No one cares to assist. Always vague response when following up no proper clarity. Tabitha keeps lying one month she say this the next month different story. The receptionist and the person responding to whatsapp also say one thing this month next month a totally different story. That I nolong understand what's true from what I'm being told. This is the worst service and unprofessionism I've experienced. And I have to trust this Campbell Attorneys to help me with RAF CLAIM.

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Replies (3)
Campbell Attorneys
Campbell Attorneys's reply18 Mar 2023, 04:31
Official
We only attend to consumer and credit law matters and do not assist with RAF claims. Neither do we have a Tabitha in our employment. You can direct your complaint to the appropriate Campbell Attorneys that deals with RAF claims.
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neo G's update18 Mar 2023, 05:40
Reviewer Update
It is Pretoria Branch Campbell Attorneys. *** is the number I always use to communicate with. Charlotte Terranova is the attorney that I met initially at Pretoria branch and she gave me the contract, explained all details to me and now she never respond any email regarding this matter. She then initially advised I speak with the receptionist and Thabitha. The whatsapp number I communicate with is +***0. Do I have your attention now? Please do not play with people's life.



Campbell Attorneys
Campbell Attorneys's reply05 Oct 2023, 06:06
Official
Hi Dineo, 

I'm afraid you have the wrong Campbell Attorneys. Our office does not attend to RAF matters, but if you ever need assistance with regards to your consumer rights or credit reputation, please do not hesitate to contact us - see here: legalrights.co.za