Replied to 100% of negative reviews
Reply time on negative reviews: 377h 34m
Reply Time
377h 34m
NPS Score
-100
Recommended: Unlikely
Replied to 100% of negative reviews
Reply time on negative reviews: 377h 34m
Nov '25 - Oct '26
Frequently Asked Questions About Camera Warehouse
How is Camera Warehouse rated on Hellopeter?
Hellopeter has tracked Camera Warehouse across 122 reviews. Camera Warehouse hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Camera Warehouse? Write a review to help others decide.
Recent reviews (2)
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Share Your Experience1 reviews | Active since Sept 2026
A MONTH LATER: NO PRODUCT AND NO REFUND
A MONTH LATER: NO PRODUCT AND NO REFUND I would absolutely NOT recommend Camera Warehouse based on my experience. I placed an order a month ago for milk containers for my Eufy breast pumps. I exclusively pump, and my expressed milk is my baby’s only source of food, so these milk containers are an essential item that I urgently need. After placing and paying for my order, I waited an entire week with no feedback or meaningful update whatsoever. I eventually had to phone Camera Warehouse myself to find out what was happening. During that first call, I specifically explained that I urgently needed the milk containers and asked them to please let me know if there were any stock or availability issues. I made it clear that if there was going to be a problem supplying them, I would rather receive a refund immediately so that I could purchase the milk containers elsewhere. I was instead told by Keith that the ETA would be approximately two weeks, so I waited based on the information I was given. Two weeks came and went. Now, a month after placing my order, I have: • No milk containers • No delivery • No proper feedback • And no refund I eventually requested a refund on 3 September, and I am STILL waiting for that too. What makes this particularly frustrating is that I was upfront from the very first follow-up about how urgently I needed these items. Had I simply been told there were stock or supply issues, I could have requested my money back and purchased them elsewhere instead of wasting weeks waiting for an order that never arrived. At every stage, I have been the one having to follow up. A customer should not have to continuously chase a company for an order they have already paid for — and then have to chase them again just to get their own money back when the company fails to deliver. A month later, Camera Warehouse has my money, and I have absolutely nothing to show for it. Extremely disappointing service, communication and handling of this order. Based on my experience, I would not recommend Camera Warehouse and certainly would not feel comfortable ordering from them again.
1 reviews | Active since Sept 2026
A MONTH LATER: NO PRODUCT AND NO REFUND
A MONTH LATER: NO PRODUCT AND NO REFUND I would absolutely NOT recommend Camera Warehouse based on my experience. I placed an order a month ago for milk containers for my Eufy breast pumps. I exclusively pump, and my expressed milk is my baby’s only source of food, so these milk containers are an essential item that I urgently need. After placing and paying for my order, I waited an entire week with no feedback or meaningful update whatsoever. I eventually had to phone Camera Warehouse myself to find out what was happening. During that first call, I specifically explained that I urgently needed the milk containers and asked them to please let me know if there were any stock or availability issues. I made it clear that if there was going to be a problem supplying them, I would rather receive a refund immediately so that I could purchase the milk containers elsewhere. I was instead told by Keith that the ETA would be approximately two weeks, so I waited based on the information I was given. Two weeks came and went. Now, a month after placing my order, I have: • No milk containers • No delivery • No proper feedback • And no refund I eventually requested a refund on 3 September, and I am STILL waiting for that too. What makes this particularly frustrating is that I was upfront from the very first follow-up about how urgently I needed these items. Had I simply been told there were stock or supply issues, I could have requested my money back and purchased them elsewhere instead of wasting weeks waiting for an order that never arrived. At every stage, I have been the one having to follow up. A customer should not have to continuously chase a company for an order they have already paid for — and then have to chase them again just to get their own money back when the company fails to deliver. A month later, Camera Warehouse has my money, and I have absolutely nothing to show for it. Extremely disappointing service, communication and handling of this order. Based on my experience, I would not recommend Camera Warehouse and certainly would not feel comfortable ordering from them again.
1 reviews | Active since Dec 2025
Bad Customer Service
I have been trying to contact to get a quotation and I have been ignored for the longest time sending countless emails and calling them. I literally lost out on an opportunity because of their incompetence
1 reviews | Active since Dec 2025
Bad Customer Service
I have been trying to contact to get a quotation and I have been ignored for the longest time sending countless emails and calling them. I literally lost out on an opportunity because of their incompetence