PK
Palesa K

1 reviews | Active since Nov 2013

06 Jun 2015, 05:57

Utterly unacceptable

Myself and another vehicle drive in and park at parallel pumps, ALL the attendants were huddled around next to the store having a chat.<br> <br> After a few minutes Kgositsile walks up and stops in between both cars and continues the conversation. <br> <br> Eventually he comes to my window an I tell him that I'd like R100 95 petrol which would be enough to get me to my regular gas station to fill up there.<br> <br> I always monitor the attendants so I quickly noted that he had picked up the hose for 93 petrol.<br> <br> By this time another colleague of his had joined him at the pump an they were busy talking so he didn't even hear me when I kept trying to tell him not to pour the wrong petrol.<br> By the time he paid attention to me he had already poured around R30.<br> He came over to my window an looked at me.<br> I reminded him that I asked for 95 and his response was \oh"<br> I told him to apologise and admit to his mistake. <br> He said \""ok sorry\"" an jus stood there.<br> <br> I was so upset"

0
Replies (1)
Caltex South Africa
Caltex South Africa's reply08 Jun 2015, 09:45
Official
Hello LuiPaliMing,

Thank you for bringing this to our attention. We have forwarded your complaint to the retailer whom will be in contact with you.

Kind Regards
Chevron Client Service Centre