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benikabuluku B

1 reviews | Active since Oct 2016

03 Oct 2016, 00:53

Utter sloppy and putrid service

<p>I was driving home from a birthday party in big bay last Saturday (September 24th) and was running low on fuel I pulled over at the Caltex on koeberg road. I told the attendant (Apiwe is the dude's name) that I wanted R180 unleaded. When it was time to pay, I gave him one card to take R30 from, and R150 from a different card. he then went off about how it's not allowed and put his hand in my car attempting to take the key out the ignition and when I removed his hand he swore at me. Fair I told him that the ATM available would charge me more I bank with Nedbank and that was standard bank. He wasn't having it. so I drew the money regardless and left immediately. This type of customer service is unacceptable. Please train your staff accordingly. </p>

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Replies (1)
Caltex South Africa
Caltex South Africa's reply03 Oct 2016, 09:16
Official

Good day

Thank you for bringing this to our attention and sharing your experience.

We will be in contact with you shortly.

Kind regards

Chevron South Africa (Pty) Limited