Unfair customer practice

Item: Caltex South Africa
Rating: 1
Author: Pule T

My first time seeing the shop that doesn’t allow me to return product, my friend bought me Coke and I don’t drink coke, I went to ask to change to Stone and they refused, just within 2 minutes after I bought it..

Helpful (0)

Replies (4)

Pule T's updateReviewer Update

01 Aug 2020, 14:58

I decided to leave to coke there!

Pule T's update01 Aug 2020, 14:58

Reviewer Update

I decided to leave to coke there!

Caltex South Africa's replyOfficial

04 Aug 2020, 23:12

Good Day
We in receipt of your complaint.
We will be in touch with you.
Regards
Caltex SA (Pty) Ltd.

Caltex South Africa's reply04 Aug 2020, 23:12

Official

Good Day
We in receipt of your complaint.
We will be in touch with you.
Regards
Caltex SA (Pty) Ltd.

Pule T's updateReviewer Update

26 Aug 2020, 10:20

How long does it take for Caltex to be in touch?

It is so non Professional.

I am still waiting for them to comeback to me!

Pule T's update26 Aug 2020, 10:20

Reviewer Update

How long does it take for Caltex to be in touch?

It is so non Professional.

I am still waiting for them to comeback to me!

Caltex South Africa's replyOfficial

27 Aug 2020, 13:09

Good Day
We in receipt of your mail, an email was sent requesting the name of the Garage so we can escalate the matter and you did not respond.

Will send mail again.
Regards

Caltex South Africa's reply27 Aug 2020, 13:09

Official

Good Day
We in receipt of your mail, an email was sent requesting the name of the Garage so we can escalate the matter and you did not respond.

Will send mail again.
Regards