DC
Diane C
1 reviews | Active since Sept 2011
10 Mar 2015, 16:39
Still no word from Caltex after a week
After registering my complaint against Caltex Golf Club Terrace for putting petrol into my diesel vehicle, and being told it was my fault for not being attentive\ - I was led to believe that Caltex Chevron SA would investigate my complaint. Sadly it is now a week after I first reported the incident to Caltex Golf Club Terrace and still no one has accepted responsibility for what was clearly their Service Attendant's error. My fuel cap is very clearly marked DIESEL .... "
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Caltex South Africa's replyOfficial
11 Mar 2015, 10:19Hello DianeClarke,
Thank you for bringing this to our attention. We have forwarded your complaint to the relative persons whom will be in contact with you.
Kind Regards
Chevron Client Service Centre
Thank you for bringing this to our attention. We have forwarded your complaint to the relative persons whom will be in contact with you.
Kind Regards
Chevron Client Service Centre
Caltex South Africa's reply11 Mar 2015, 10:19
Official
Hello DianeClarke,
Thank you for bringing this to our attention. We have forwarded your complaint to the relative persons whom will be in contact with you.
Kind Regards
Chevron Client Service Centre
Thank you for bringing this to our attention. We have forwarded your complaint to the relative persons whom will be in contact with you.
Kind Regards
Chevron Client Service Centre