Rude Manager and Cashier Caltex, Ravensview

I bought 2 avocados on 14th September. After 10 days both didn't ripen. They had black marks and were hard still; not edible. I returned both on the 24th September.

The cashier whom I complained to, was very rude and basically told me that it was impossible and that they are ripe. I told her to put them back on the shelf for resale, people always want ripe avocados off the shelf. She looked at me if I was stupid. I know avocados, I have been buying them for years, and know when they are ripe or rotten. I left the avos and left without buying anything. I intended to purchase a few other items like I normally do. On the 25th I phoned and complained about the about rude and no care attitude of above. Joanie-Lee promised to refund me, I must just produce the slip.

I went back and asked to speak to the Manager. She was just as rude as the cashier and made me feel stupid. She told me the that Joanie-Lee is also just a cashier and has no authority to give me a refund. It was totally impossible for the avos to be rotten after ten days she rather rudely shouted at me. They never ripened I tried to tell her. She stomped off back into her office, not even listening to my complaint. A truly upsetting experience.

Above is also not the first time, I had previous bad incidences, which is a pity as I always purchase various items, petrol and use the carwash.

Unfortunately I do not feel like using above Caltex's convenient services anymore. It is also not about the R20.00 refund of the rotten avos, it is the way I was so rudely and unnecessarily treated by the manager of the above Caltex Ravensview. Emoji