Rude and disrespectful employees, a reflection of their management probably?!?!

We went to fill up our tank on a Sunday evening when it is a bit quiet because we didn’t want to wait for long periods of time and when we got to Caltex it was as though they are on a go slow. We thought let’s be patient and wait but these people just ignored us continuously and started servicing people that arrived after us. We notified the attendant and he ignored us point blank. We eventually couldn’t take the attitude and treatment and drove closer to the attendant that was ignoring us and he said he didn’t care and we must wait. We told him shouldn’t we be serviced 1st since we had gotten there 1st and it was as though we unleashed him. He started swearing and screaming in his home language and we asked for his name and told him we would report him and he said he didn’t care, he wasn’t there to nurse us. We must go if we want to go which we did and we got to Total garage and we served within a minute of arriving whereas it took Ishmael at Caltex more than 20 minutes and still not be served. I think the old uniform is weighing them down and management needs to provide customer service training and install some sense of urgency because there’s none!!!

For a regular customer, I’ve never felt so disrespected in my life.