1 reviews | Active since Jun 2019
RACIAL PROFILING
Dear Caltex South Africa,
my friend and I we're racially profiled by the a cashier named Teshia if I'm not wrong at Caltex Wendywood the early hours of the 26th of May. We arrived there wanting to purchase pies and they directed us to the window stating that they don't let people in past a certain time. We understand that, bought and went to the car to eat. After we finished our pies we went back only to find a white man inside the store. When I asked she raised her voice at me and told me it's protocol. We had an altercation and she ended up calling us **********S amongst other derogatory remarks. Please so to this matter in a manner of urgency as this should not have happened to begin with. If nothing is done I will be forced to take this matter to all social media platforms and expose your "protocols" and disgusting customer service.
Kind Regards, Tinyiko.
We sincerely apologize for the poor service experience you had. I would like to assure you that this is not typical of the kind of service that we render to our clients. Caltex strives to ensure our customers have a clean, safe and reliable experience, which is one of our core values, and thank you for bringing this to our attention.
We will be in contact soon.
Regards
Caltex SA
We sincerely apologize for the poor service experience you had. I would like to assure you that this is not typical of the kind of service that we render to our clients. Caltex strives to ensure our customers have a clean, safe and reliable experience, which is one of our core values, and thank you for bringing this to our attention.
We will be in contact soon.
Regards
Caltex SA