1 reviews | Active since Feb 2018
Petrol Tank Filled - Only to have Zero Petrol in the tank!!
27 June 2018 - Wednesday Evening: 18:20 I filled up with Caltex: 96 Van Riebeeck Ave, Edenvale, Johannesburg, 1614. My Petrol tank was on reserve petrol with about 5kms left. It was an urgent fill up.
I was greeted by Friendly staff and asked him to fill up my tank 95' Petrol for my Toyota 2016 Yaris Dark Grey. Upon paying for the Fuel which amounted to: RR451.94 I then added a R10 tip to the card payment as the guy had washed both windows for me. And promptly left the garage, I am woman and driving alone is scary enough business at night, so I headed home. I noticed on my way home the fuel gauge had not changed but figured it might need a few Km's to register. (FNB R461.94 reserved for purchase @ Cltx Universal Filli 27Jun 18:20).
On leaving for work Thursday morning 7:40am. I noticed the tank was still looking poorly and now with 4km left in the tank, started to panic. I stopped at an Engen close to home and asked them to fill up. Thinking it would be a small amount if anything. (FNB R562.20 reserved for purchase @ 603874 Glendower Con 28Jun 07:40).
To my dismay and R562.20 later after a proper fill at Engen Linksifeld, my tank had not been filled the previous night and was left empty as I had thought!!
I am shocked and very angered at the situation, and felt like I had been ******.
I except full compensation for this and will supply Caltex with both the slip received from Van Riebeeck and the one I have from Engen for the following day as proof of this action.
I am extremely disapointed in the Company.
Good Day
We in receipt of your query, and will be in contact with you shortly.
Regards
Caltex South Africa (Pty) Ltd.
Good Day
We in receipt of your query, and will be in contact with you shortly.
Regards
Caltex South Africa (Pty) Ltd.
