LN
LUVO N

1 reviews | Active since Mar 2015

02 Mar 2015, 09:42

PETROL *****

I asked the petrol attended to load petrol and the pump was having problems and was making a hissing sound. <br> When I switched on my car the petrol meter remained at the same spot and my car reflected the same amount of remaining KM's. <br> The petrol attendant told me that when I started driving that the petrol meter would go up. I drove about 5km and still nothing was reflecting. I went back to the station to complain and the manager was of no assistance and simply told me that I should load the same amount again and the petrol meter would go up. <br> <br> The first time I went to put in petrol I did not get anything for the money that I paid and now they wanted me to spend more. This is unacceptable and I request to be refunded for the initial petrol that I paid for but did not receive.

0
Replies (1)
Caltex South Africa
Caltex South Africa's reply02 Mar 2015, 12:18
Official
Hello Luvo1234,

Thank you for sharing your experience with us.
As per our earlier mail, we have escalated your complaint to the retailer for investigation.

Kind regards
Chevron S.A (Pty) Ltd