1 reviews | Active since Dec 2020
Pathetic service
I will never ever recommend any of my friends & family to go to the Caltex at Wind***al PE (Amatola motors) after my horrific experience there today. First we waited forever for assistance & when the lady finally came she just looked at me. I greeted her & asked for R160 unleaded & to check the oil & water. She put in R100 & put the pump back. I told her I asked for R160 & she just flipped while I was still talking. When the R160 was done she literally screamed at me saying there's your R160. I told her that her customer service sucks & that she's rude. She then pulled me through her teeth & went on mumbling. Ayanda proceeded to the bonnet to check the oil & water but I told her nevermind as she was so rude & I didn't want to expose myself or my son to her rudeness any longer. I have never come across such a rude attendant before, I could swear she didn't want to work today.... In my line of work or basically anywhere in this day & age you need to practice at least good customer service if not excellent. I literally just laughed as I drove off as I could see she has a serious attitude problem. I must irritate again... I don't want anyone that I know to ever be treated like I was treated today, it was utterly ridiculous.
We in receipt of your complaint, and apologize for the inconvenience.
We will be in touch shortly.
Regards
Caltex SA (Pty) Ltd.
We in receipt of your complaint, and apologize for the inconvenience.
We will be in touch shortly.
Regards
Caltex SA (Pty) Ltd.
