MM
Mike M
1 reviews | Active since Jan 2019
18 Mar 2019, 06:45
Pathetic service
I'm really irritated and really disappointed with the service I received. I support this garage every work day within a year but today is my last day where I'll buy anything from them.
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Replies (2)
Caltex South Africa's replyOfficial
18 Mar 2019, 09:39Good Day
We sincerely apologize for the poor service experience you had. I would like to assure you that this is not typical of the kind of service that we render to our clients. We do not want to treat our clients in any way that might make them feel unimportant or to give the impression that we do not care about our clients, could you please share the name of the Caltex you visited.
We value your contribution as a customer and we look forward to welcoming you back to our Caltex Service Station.
Regards
We sincerely apologize for the poor service experience you had. I would like to assure you that this is not typical of the kind of service that we render to our clients. We do not want to treat our clients in any way that might make them feel unimportant or to give the impression that we do not care about our clients, could you please share the name of the Caltex you visited.
We value your contribution as a customer and we look forward to welcoming you back to our Caltex Service Station.
Regards
Caltex South Africa's reply18 Mar 2019, 09:39
Official
Good Day
We sincerely apologize for the poor service experience you had. I would like to assure you that this is not typical of the kind of service that we render to our clients. We do not want to treat our clients in any way that might make them feel unimportant or to give the impression that we do not care about our clients, could you please share the name of the Caltex you visited.
We value your contribution as a customer and we look forward to welcoming you back to our Caltex Service Station.
Regards
We sincerely apologize for the poor service experience you had. I would like to assure you that this is not typical of the kind of service that we render to our clients. We do not want to treat our clients in any way that might make them feel unimportant or to give the impression that we do not care about our clients, could you please share the name of the Caltex you visited.
We value your contribution as a customer and we look forward to welcoming you back to our Caltex Service Station.
Regards
MM
Mike M's updateReviewer Update
18 Mar 2019, 11:55It is the Caltex at Mariasburg in Johannesburg next to the highway.
MM
Mike M's update18 Mar 2019, 11:55
Reviewer Update
It is the Caltex at Mariasburg in Johannesburg next to the highway.