VB
Vidisha B

1 reviews | Active since Jun 2011

04 Mar 2017, 14:50

Pathetic service

<p>I visited your branch in North coast rd, Durban, South Africa to purchase bread. Under the bread that I took was a price for R13.99, when I went to pay the cashier rudely told me it was R14.99, she told me to go "check properly". She was very very rude and told me off and started arguing with me. The manager witnessed all if this and just kept quiet. He allowed the cashier to be rude and argue with me. Is this the kind of service that you provide to your loyal customers??? Be it a purchase for R1 or R1000 I as a customer shouldnot be screamed at and treated so badly.</p>

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Replies (1)
Caltex South Africa
Caltex South Africa's reply06 Mar 2017, 16:14
Official

Good day

Thank you for bringing this to our attention and sharing your experience.

We will be in contact with you shortly.

Kind regards

Chevron South Africa (Pty) Limited