Operational Hours/No Feedback/Poor Communication

On Wed, 2nd Mar 2016 at 5:40am I went to re-fuel my car at this garage just to arrive there with staff behind close doors and 2 attendants cleaning the forecourt. I was then made to about 30 mins for the cashier who had not arrived and only decided to come to work at 6:05am, he then casually still have the time to go and chat to colleague instead of opening the pumps in order for the attendant to dispense the fuel. I reported this incident to the Manager, Cornel who indicated to me that he will address the matter and make sure it never happens again. This morning, 8th Mar 2016 a similar incident happened when I arrived at 5:50am to re-fuel my car. This garage's hours is apparently 5:30am-10pm and 3 times in a space of 2 weeks i was made to wait. Besides this after reporting this again to the manager, I had no response nor any feedback regarding this matter. It is disappointing to see how a loyal and returning client is being treated and that these incidents leave me with a sore taste for this garage. i will rather drive 100km to another fuel station then go back to support this garage to think I only fill both my cars there on a weekly basis for the past 2 years, BAD, VERY BAD!