JG
Jan G

1 reviews | Active since Nov 2015

21 Nov 2015, 12:04

No Standard Bank u-count in spite of poster

I asked the petrol attendant at Caltex Boerefort if Standard Bank u-count is available. Not one of the two or more attendants knew anything about it. I proceeded to show the attendant the u-count Poster in the window. Nobody reacted. I then asked the attendant in the Kiosk to look at the poster and said it should not be there if u-count is not available.<br> <br> He answered in such a way that I could not understand a word. I asked for the manager and he was not there. I asked for his name and they could not provide it to me. After I have lost my temper they gave me the name of Hennie du Toit but could give no further information. <br> <br> I had to pay by VISA since they could not or refused to inform me regarding u-count.

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Replies (1)
Caltex South Africa
Caltex South Africa's reply23 Nov 2015, 09:16
Official
Hello Jan@Peter,

Thank you for bringing this to our attention. We have forwarded your complaint to the relevant parties whom will be in contact with you.

Kind Regards
Chevron Client Service Centre