1 reviews | Active since Feb 2015

22 Feb 2015, 22:16

No Petrol

Arrived at Caltex on Bluff Road just after 6pm. No petrol available. This is the 3rd consecutive Sunday I have been turned away because they have no petrol. Do they realise that people have to use up fuel just to get to their garage.<br> This garage has too many issues and do not provide a reasonable service to customers. They have communication problems with their card machines, on most days only a few fuel filling points are in operation, no extra service(window cleaning, tyre pressure etc) is offered by the staff and I get the impression that the staff are very demotivated. I suggest Caltex improve their overall service to customers and if they cannot this service station should be shut down.

0
Replies (1)
Caltex South Africa
Caltex South Africa's reply23 Feb 2015, 12:04
Official
Hello NathanMG,

As discussed telephonically, your complaint has been escalated to the retailer for investigation. We apologise for the inconvenience and feedback will be provided shortly.

Kind regards
Chevron S.A (Pty) Ltd