OM
OTSILE M

1 reviews | Active since Jul 2017

24 Jul 2017, 12:18

Incorrect fuel in my car

<p>Hi</p> <p> </p> <p>One of your petrol attendants at the Olifantsnek in Rustenburg poured diesel instead of petrol in my car. Incurred costs of R4.5K to get this fixed. I was told by the tow truck driver that I was the 5th person who had this mistake happen to at that particular station. The owner has been rude and unhelpful in sorting out my complaint despite havinf meetings with him both in person and telephonically. I have provided him with all details and he claims no knowledge of them. I have slips and recordings of all my interactions including photos.</p> <p> </p> <p>I want nothing but a refund for the costs I incurred.</p>

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Replies (1)
Caltex South Africa
Caltex South Africa's reply25 Jul 2017, 08:11
Official

Good Day
We in receipt of your query, we will be in touch with you shortly
Regards
Caltex SA