1 reviews | Active since Sept 2011
*********** staff
<p>Most woman (and many men) rely on the petrol attendants at the fuel forecourts to check oil, water and tyre pressure. Make sure you do not get the staff at Caltex North Point, Impala Park, Boksburg to touch your car. They do not worry about doing a proper job and about a month ago, they checked the water but did not tighten the water filler cap.</p> <p>In 15 minutes the engine was completeley destroyed as all the water had been blown out - the water cap was actually still in the engine compartment.</p> <p>They refer you to their insurance and the insurance then send you a standard letter informing you that the staff took reasonable care and that there are signs up indicating it it your responsibility. Firstly, how can someone take reasonable care and the cap blows off in a few minutes and secondly, there are actually no signs at the petrol pump area (I have my own photos proving there are no signs).</p> <p>No assistance from forecourt management and standard routine responses from Chevron, the head office.</p> <p>R60 000 for a new engine plus hire costs and no-one at Caltex cares.</p>
Good day
Thank you for bringing this to our attention and sharing your experience.
We will be in contact with you shortly.
Kind regards
Chevron South Africa (Pty) Limited
Good day
Thank you for bringing this to our attention and sharing your experience.
We will be in contact with you shortly.
Kind regards
Chevron South Africa (Pty) Limited
