SM
Star M
1 reviews | Active since Dec 2018
28 Dec 2018, 03:28
Horrible customer service
Caltex Montclair Durban - worst experience I have ever had! I asked to speak to the manager, after I had encountered horrible service from the kiosk, the manager had the nerve to deny his position and told me to come back tomorrow, with my complaint.
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Replies (1)
Caltex South Africa's replyOfficial
08 Jan 2019, 10:23Good Day Star
I sincerely apologize for the poor service experience you had. I would like to assure you that this is not typical of the kind of service that we render to our clients. We do not want to treat our clients in any way that might make them feel unimportant or to give the impression that we do not care about our clients.
We will forward your complaint to the retailer who will revert back to you.
Kind Regards
GMCSCWEB
I sincerely apologize for the poor service experience you had. I would like to assure you that this is not typical of the kind of service that we render to our clients. We do not want to treat our clients in any way that might make them feel unimportant or to give the impression that we do not care about our clients.
We will forward your complaint to the retailer who will revert back to you.
Kind Regards
GMCSCWEB
Caltex South Africa's reply08 Jan 2019, 10:23
Official
Good Day Star
I sincerely apologize for the poor service experience you had. I would like to assure you that this is not typical of the kind of service that we render to our clients. We do not want to treat our clients in any way that might make them feel unimportant or to give the impression that we do not care about our clients.
We will forward your complaint to the retailer who will revert back to you.
Kind Regards
GMCSCWEB
I sincerely apologize for the poor service experience you had. I would like to assure you that this is not typical of the kind of service that we render to our clients. We do not want to treat our clients in any way that might make them feel unimportant or to give the impression that we do not care about our clients.
We will forward your complaint to the retailer who will revert back to you.
Kind Regards
GMCSCWEB