SF
Senzo F

1 reviews | Active since Apr 2022

16 Aug 2022, 08:17

***** victim Refused a picture of footage for the night of the incident.

On the 5th of August I wrote a review about the poor service from the branches manager for refusing to provide me footage of the store's ATM area where a young lady **********ly withdrew my hard earned rent money after I had begged him telephonically to even take a screenshot of the precise time of the incident as I had all the information, I did make it aware to the manager that this piece of evidence was dearly needed to be able to bring the offender to book indefinitely. After my review I got 1 lousy automated email promising 3 to 5 days for communication with the branch from their side. Still nothing has been done. Caltex employees and the business HQ feel something happening to someone on their premises isn't "severe" or "urgent" enough to send one screenshot.Again I will say because of this I will never and hope nobody else ever uses this company for anything because they're only there to take and not give,not give a damn,not a cent,not a minute,not a screenshot. Stay Far away from these people my fellow South Africans!

0
Replies (2)
Caltex South Africa
Caltex South Africa's reply16 Aug 2022, 11:03
Official
Good Day
We in receipt of your mail, and will investigate.
Regards, 
SF
Senzo F's update16 Aug 2022, 11:12
Reviewer Update
What a lame response.You have been investigating since the 5th of this month!stop replying like this just so the public thinks you sort out issues when you don't,all empty promises and I shall use hello Peter to expose all of you companies that act like you care just for the public.