LL
Llewellyn L
1 reviews | Active since Jan 2014
30 Aug 2015, 19:42
*****
Good day.<br> I just had the most unpleasant time of my life at Caltex Linmeyer. I filled up with diesel and produced my fleet card. Upon receiving the receipt I realised that they had charged me R960 for fuel and R960 for oil. When I insisted on them contacting the manager they phoned him. While speaking to him, he told me he cant fix it now but only tomorrow as he is busy. Great customer service. He also mentioned that its only a fleet card and I should not worry about it as it is not my money. Very Ethical. I do believe that this is not the way a customer should be treated. I will never again fill up at a Caltex, I will be telling my fleet to refrain from using any Caktex.
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Replies (1)Caltex South Africa's replyOfficial
31 Aug 2015, 10:46Hello llewellynl,
Thank you for bringing this to our attention. We have forwarded your complaint to the retailer whom will be in contact with you.
Kind Regards
Chevron Client Service Centre
Thank you for bringing this to our attention. We have forwarded your complaint to the retailer whom will be in contact with you.
Kind Regards
Chevron Client Service Centre
Caltex South Africa's reply31 Aug 2015, 10:46
Official
Hello llewellynl,
Thank you for bringing this to our attention. We have forwarded your complaint to the retailer whom will be in contact with you.
Kind Regards
Chevron Client Service Centre
Thank you for bringing this to our attention. We have forwarded your complaint to the retailer whom will be in contact with you.
Kind Regards
Chevron Client Service Centre
