1 reviews | Active since Feb 2016
EXCEEDING VEHICLE TANK CAPACITY
CALTEX CROYDON SERVICE CENTRE MANAGED TO FILL UP A 45 LITRE TANK WITH 50.99 LITRES OF 95 OCTAINE, HOW, BY ALLOWING THE PETROL TO OVERFLOW DURING THE FILL UP PROCESS. ALL I REQUESTED FROM THE MANAGER ON DUTY WAS A REASONABLE REFUND OF R60. I EVEN SUGGESTED THAT INSTEAD OF CASH THEY ISSUE A VOUCHER WHICH I COULD USE THE NEXT TIME I FILLED UP AT THIS SERVICE STATION. WHEN CONFRONTING THE MANAGER IN THE OFFICE AS TO HOW I WAS EXPECTED TO PAY FOR LITRES OF PETROL THAT WERE NOW LYING USELESS ON THE GROUND, HE OFFERED TO REFUND ME FOR 2 LITRES. THE PETROL PUMP ATTENDANT, MOSES, EXPLAINED THE PUMP WAS SUPPOSED TO AUTOMATICALLY SWITCH OFF AND STOP PUMPING WHEN THE TANK WAS FILL. THIS OBVIOUSLY DID NOT HAPPEN. SO FAULTY EQUIPMENT. WHAT A GREAT WAY TO \SELL\" EXTRA PETROL. SIMPLY LET THE PETROL OVERFLOW AND EXPECT YOUR CUSTOMERS TO FIT THE BILL. NEVER AGAIN WILL I MAKE USE OF THIS SERVICE STATION. I MIGHT BE JUST ONE VEHICLE AND DOUBT THIS SMALL REVENUE WILL BE MISSED BY THIS PETROL STATION. BUT DON'T LET YOUR HARD EARNED INCOME BE WASTED THEY WAY MINE WAS TODAY, THANKS TO THE NEGLIGENCE OF THIS PETROL STATION. "
