NN
Nelisa N

1 reviews | Active since May 2019

05 Oct 2019, 00:03

Disgusting Service Received!

This is by far the worst service I have received in this garage.

My family and I came to get petrol and when we stopped at the garage. No one assisted us at the pump.

We had to move to another pump and saw an elderly petrol attendant in uniform who blatantly ignored me. I had to lift up my arms to get his attention.

He then pointed to someone else to assist us. When I asked him what is the problem/ what's going on. He instructed the guy to stop assisting us and to serve the next person who has just arrive.

Why is this done?

Was it because I questioned him?

Was it because I am a young woman?

I am disgusted by this!!!!!

Not a happy customer at all!!!!!

He even continued to shout at me but the other younger attendant kept quiet and helped us.

I then didn't answer him and kept quiet as we drove off.

0
Replies (2)
Caltex South Africa
Caltex South Africa's reply11 Oct 2019, 14:09
Official
Good Day
We in receipt of your complaint, and apologize for the service received.
We will be in contact with you shortly.
Regards
Caltex SA (Pty) Ltd.

Caltex South Africa
Caltex South Africa's reply11 Oct 2019, 14:18
Official
Good Day
We've been trying to send you mail, and it come back as undelivered.  Please send me your email address to ***