CB
Claudia B

1 reviews | Active since Sept 2016

23 Sept 2016, 10:46

DISGUSTED WITH CALTEX GOODWOOD MAIN ROAD, CAPE TOWN!

<p> Went to throw petrol in this morning before work, in a nutshell, the attendant took my money and didnt throw in the petrol. When I went to complain to the cashier, same attendant stood and shouted and swore at me. Two weeks prior the attendant threw in R50 more than what I requested. I then offered to come back on payday (which is still to happen at month end) and told him it's okay I'll come and pay you back at month end, thinking they already get paid so little. Granted I forgot about it yet today he took my money and refused to give my petrol. I went looking for manager who wasnt there and sales guy assisted me by giving the managers number. I just called him. This man would not even listen to what I had to say and further I've now been accused of doing this regularly at other petrol stations as well? Needless to say I was so dumbstruck I could not get a word out, oh yes, I've now been told I cannot go to their petrol station anymore. Excuse Me? Wow!!! I simply cannot believe this, I even had money on me to pay the attendant, all he had to do was remind me. I offered to pay this man for HIS OWN MISTAKE and this is how I am treated? I swear to God, I do not know what to say or do and to top it off the manager would not listen to me either</p>

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Replies (1)
Caltex South Africa
Caltex South Africa's reply23 Sept 2016, 17:29
Official

Good day

Thank you for bringing this to our attention and sharing your experience.

We will be in contact with you shortly.

Kind regards,

Chevron South Africa (Pty) Limited