bM
bevan M

1 reviews | Active since Sept 2013

02 Sept 2015, 07:52

disgrace

This is not the 1st time I'm complaining about their bad slow service. Everytime you get there a person must wait long 2 get service and that's including their take away department. This morning I got there 6:35 and while the attendant was just about 2 throw in petrol they told him he must stop because they are going 2 have a shift change. I got up earlier this morning because I knew I need petrol and then they stil waisted my time. I said a swear word and then this Karin lady said I sweared @ her. Just shows they don't even listen and how educated they realy are. Caltex advertise always about fast good service but Broadway is a disgrace always and that manager who thinks she is miss world must realy get out there because she don't know how 2 handle customers complaints. Their pumps for air is always faulty not 2 mention their card machines. I don't know how caltex can stil alow such people 2 trade under their name. They are useless and pathetic to say the lease.

0
Replies (1)
Caltex South Africa
Caltex South Africa's reply02 Sept 2015, 12:47
Official
Hello Belton23632,

Good day

Thank you for bringing this to our attention and sharing your experience.

We will be in contact with you shortly.

Kind regards

Chevron South Africa (Pty) Limited