tT
thembimabaso T

1 reviews | Active since Jun 2016

19 Nov 2018, 15:58

Diesel instead of ULP 95

We were driving from KZN, went into one of your feeling stations in Dundee (Jeff's feeling station), we asked the petrol attended to fill up the tank (the total cost was R673). Drove to when we got to Standertonthe car stoped we were there were stuck for about 3 hours on the side of the road. The car was towed to JHB and upon our arrival a Mercedes mendz technician confirmed that the car was filled up with diesel. I called the service station and I was told to call the next which I did, I was told the manager so would be able to assist is Charmain. I spoke to her and she told me she would investigate. She the sent me the below email "Good Day Thembi,

Please find below the documents of Jeff's Service Station, that

proves the correct fuel was pumped into your vehicle. Also, confirming

the amount of R673.00 and the product of ULP ( Petrol) is documented on our reports.

Please forward me the till slip.

We do apologise for any inconvenience, however this is not our fault.

Kind Regards,

Sharmaine

Jeff's Service Station

42-44 Karellandman Street

Dundee; 3000

(P) ********** 488; (F) ********** 077; (C) ********** 832"

I then asked to speak to her manager, who refused to come to the phone and kept me on hold for more than 30min. Can someone please assist

I have a till slip and a report from Mercedes Benz. I also have all the diesel drained from the car. This happened on the 17th of November 2018 at 09:41

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