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Anneliza D

1 reviews | Active since Dec 2017

21 Dec 2017, 10:08

Caltex Wendywood- Worst Customer Service ever

I waited about 10 minutes for assistance, while there were about 5 attendants available. One was playing on his phone and the others were just standing around talking. Then I went into the shop to find a very unfriendly lady, Pauline at the checkout point. When she did not greet me I said good morning, but still nothing from her! She took my money and gave my change without saying a single word! As if she is doing me a huge favour!! This is not the first time. I often stop there and Pauline has never been friendly. She can talk to other staff members, but she cannot be polite towards customers. That place will not see me again!

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Replies (1)
Caltex South Africa
Caltex South Africa's reply21 Dec 2017, 11:38
Official

Good Day
We in receipt of your query, and apologize for the experience.
We will be in contact with you shortly.
Regards
Caltex SA