1 reviews | Active since Feb 2018
CALTEX - Service with a frown
This complaint is to your station at the corner of Gie Road and Parklands Main road, and is my second complaint for this station.
I filled up fuel yesterday (02/04/2018) at approx 10:05, at pump number 5
I pulled up, reasonably close to the pumps, yet the service attendant greeted me with not a "hello", but a "You want petrol or what?" to which I rep**** "yes" , he then said "then park your car properly if you want to fill here".
I begrudgingly obliged, parked my car closer to the pump, he then decided that he is actually not interested in attending to my car at all, and promptly walked away.
I was eventually helped by another worker.
This is not the first time this worker has been a terrible and disgraceful representation of your business, he once swore at another customer as he drove away.
The other attendants are courteous and helpful, but this guy...
I took footage of him casually walking around the forecourt and then into the service attendant room (while my car sits there, unserviced, while queues form behind me)
https://www.youtube.com/watch?v=dUwmmB1oX9M
Good Day
We in receipt of your query and will be in contact with you soonest.
Regards
Caltex SA (Pty) Ltd.
Good Day
We in receipt of your query and will be in contact with you soonest.
Regards
Caltex SA (Pty) Ltd.
