1 reviews | Active since Feb 2018
Caltex Kiosk employee refused to sell items to customers
I have encountered a very poor experience of customer service at the Caltex garage in Armitage Rd, Town Hill, Pietermaritzburg, KwaZulu Natal. I was refused to purchase by an employee at the kiosk due to voiding issues where I was given the wrong product of goods and was not allowed to rectify purchase. I was denied to purchase due to the incompetence of the staff and the color of my skin. I deeply feel disappointed by the level of customer service and how an employee of such a franchise can be able to treat the customers in this way.
Afternoon
We in receipt of your complaint and apologize for the service received. We will liaise with the Retailer for corrective measures.
Regards
Afternoon
We in receipt of your complaint and apologize for the service received. We will liaise with the Retailer for corrective measures.
Regards
