DM
Dumisile M

1 reviews | Active since Jul 2016

25 Jul 2019, 19:47

Caltex Jabavu worst service ever

Caltex Jabavu service sucks. Nash the manager failed us as customers of their swrvive station. Today he refused to assist us but he's been assisting us for the past 2 months with our plastic container to pour petrol. If he had told us feom the onset that a plastic container was not the right container it would have been a different story but all along he was ok with it. The manager Nash who always assisted us before but today refused to give us his surname saying we should go to Shell or Engen. We have kids that need to go to school. Instead of him giving us a solution with them he referred me to their competitor, swearing at us that he doesn't care weather I report him to that effin Hello Peter and nothing will be done to him about this. I'm utterly disgusted and disappointed at Nash's service. Caltex failed me today. The owner Lata Ngwasheng whom I apoke to on the phone told me to speak to Nash to assist me and he failed.

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Replies (3)
DM
Dumisile M's update25 Jul 2019, 19:54
Reviewer Update
And this petrol was for our generator that we always purchase petrol for at the mentioned service station. I'm livid at their service
Caltex South Africa
Caltex South Africa's reply25 Jul 2019, 20:04
Official
Good Day
We in receipt of your complaint, and apologize for the service rendered.
We will contact you shortly.
Regards
DM
Dumisile M's update25 Jul 2019, 20:38
Reviewer Update
Thank you, I'll be waiting and the Shell that Nash referred me too did help me with the right can that I needed to purchase our petrol.