WS
Willem S
1 reviews | Active since Mar 2021
11 May 2022, 08:44
Caltex does not care about customers
Wrote a review about Xanadu Hartbee****rt on 02 July 2021 about my phone that got ****** out my car in front of the "convenience" shop. They responded with: Good Day We in receipt of your complaint, and apologize for the inconvenience. We will be in touch shortly. Regards Caltex SA (Pty) Ltd.
It has been 10 months..........NOTHING
I'm going to write a review every few months, just to see how long it will take them to actually contact me.
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Replies (1)
Caltex South Africa's replyOfficial
11 May 2022, 16:22Good Day
We in receipt of your enquiry, a case was logged on (Case; ***3) 2 July 2021.
The retailer email and made contact with yourself to inform you that the CCTV camera was out of order at the time, and requested you to report the case at the police station (email sent to you on 5 July 2021 by the Caltex Retailer - Lynette).
Could you please provide us with the case number.
Regards
Caltex SA (PTY) ltd.
We in receipt of your enquiry, a case was logged on (Case; ***3) 2 July 2021.
The retailer email and made contact with yourself to inform you that the CCTV camera was out of order at the time, and requested you to report the case at the police station (email sent to you on 5 July 2021 by the Caltex Retailer - Lynette).
Could you please provide us with the case number.
Regards
Caltex SA (PTY) ltd.
Caltex South Africa's reply11 May 2022, 16:22
Official
Good Day
We in receipt of your enquiry, a case was logged on (Case; ***3) 2 July 2021.
The retailer email and made contact with yourself to inform you that the CCTV camera was out of order at the time, and requested you to report the case at the police station (email sent to you on 5 July 2021 by the Caltex Retailer - Lynette).
Could you please provide us with the case number.
Regards
Caltex SA (PTY) ltd.
We in receipt of your enquiry, a case was logged on (Case; ***3) 2 July 2021.
The retailer email and made contact with yourself to inform you that the CCTV camera was out of order at the time, and requested you to report the case at the police station (email sent to you on 5 July 2021 by the Caltex Retailer - Lynette).
Could you please provide us with the case number.
Regards
Caltex SA (PTY) ltd.