AS
Amanda S
1 reviews | Active since Sept 2020
26 Mar 2021, 08:48
BEST SERVICE FOR CALTEX GARAGE IN KWAMATHUKUZA NEWCASTLE
i filled my car with R500 fuel three days ago, and the attedant filled petrol instead of diesel. was driving from newcastle to joburg and stucked in volkrust..i had a car towed to a nearest workshop which confirmed that petrol was filled instead of diesel...i then called the caltex in matukuza madadeni and the manager apologised about the error and they paid the workshop a full amount of all costs incurred... and a full tank of diesel and deposited R1000 into my account for all the stress i encountered....these days service providers dont want to take responsibility of any liabilities....but with this garage i surely raise the banner of Best Service in our small town of Newcastle!
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Replies (1)Caltex South Africa's replyOfficial
26 Mar 2021, 16:57 Good Day
Thank you for sharing your wonderful experience with us, let them be role models to all our service stations. It is always good to receive such positive feedback. I will forward your valuable feedback to the Retailer and his team.
Regards
Caltex South Africa
Regards
Caltex South Africa
Caltex South Africa's reply26 Mar 2021, 16:57
Official
Good Day
Thank you for sharing your wonderful experience with us, let them be role models to all our service stations. It is always good to receive such positive feedback. I will forward your valuable feedback to the Retailer and his team.
Regards
Caltex South Africa
Regards
Caltex South Africa
