NM
Nomfusi M

1 reviews | Active since Aug 2010

13 Feb 2023, 20:05

Be cautious when using your bank card at the Caltex garage- Alberton!!!!!!!!!!!!!

Yesterday at 19:51 I poured patrol at Caltex garage in Alberton using my husbands Capitec card, that was the only place we had used the card, after there we came straight home. While at he was at work he needed some cash and he went to the nearest atm but had thought there was some fault with the Capitec atm and he went to FNB that’s when it was displayed on the screen that the card is blocked! He looked at the card and saw that it was a wrong card that belonged to a Mr Nxumalo whom we do not know! Still he thought maybe they swop his card by mistake, only when he checked his messages he saw that there was R500 (@ 09:19 today) that was withdrawn at some atm in Benoni! While my husband was at work(on site) at that time.

We went to the garage, with not much help or any kind of concern regarding the matter, both managers were on the patrol attends(Steven Waston) side, whereas we also had proof of the bank statement. I honestly want to warn people about the ***** that’s been happening there as the late shift manager confirmed that they’ve been getting cases like that but they don’t have proof as they rely on the footages. Honestly now! Who doesn’t know how card cloning work??? There was no way we were all going to see the guys swoping the cards! That’s how quick they do it, and we know they hide it underneath the speedpoint! I am really disappointed in that garage as it was my first time using it and ut sure is my last! I hope Mr Waston really needed that money cz I do as I am pregnant and my money matters to me.

0
Replies (2)
Caltex South Africa
Caltex South Africa's reply14 Feb 2023, 10:45
Official
Good Day

We hereby acknowledged receipt and will investigate your challenge with immediate effect.

Regards,
Astron Energy (Pty) Ltd.
NM
Nomfusi M's update27 Feb 2023, 07:11
Reviewer Update
Any feedback yet?