WN
Winston N

1 reviews | Active since May 2012

09 Oct 2015, 16:05

bad service, customer service is terrirble

this petrol attended did not have his name badge on, and he was very rude in a sense that I had stated what petrol and how much for however we went on renting and raving with other as waited. when he was finally finished with a side conversation he had the nerves to ask me again what petrol to fill and for what value.<br> When I went to service station to ask for management to lodge this complaint... nobody seems to have paid attention once more and nobody wanted to alarm who ever was in charge.<br> I ended up not even pouring gas at this service station meaning that business has already lost a dedicated customer to Caltex service station.<br> petrol attend claimed his name is Simon (with a ZCCC badge)<br> for better tracking of this petrol attended I was parked in aisle 4 with a green Corsa GSI (ZRV289-GP) between 20:20 to as a drove off around 20:36

0
Replies (1)
Caltex South Africa
Caltex South Africa's reply12 Oct 2015, 09:01
Official
Hello Winstonn,

Thank you for bringing this to our attention and sharing your experience.

We will be in contact with you shortly.

Kind regards

Chevron South Africa (Pty) Limited